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Should I let tenants take care of maintenance issues themselves?

Should I let tenants take care of maintenance issues themselves

Has a tenant ever asked you if they could take care of a maintenance issue themselves? If not, it will happen sooner or later. Usually they ask in exchange for a rental discount to compensate… In this video we talk about how to handle these requests, and also offer some tips on enforcing service calls. […]

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How to get your tenants to pay rent the way you want to it to be paid

How to get your tenants to pay rent the way you want to it to be paid

In most cases accepting rent online is the best option for landlords. However, some landlords still prefer to accept checks, or have tenants make deposits at the bank, or some other way. Although all options are acceptable, some options are more preferable than others. This video is not about which payment option is best, it’s […]

Important steps to follow AFTER a tenant has requested maintenance

Important steps to follow AFTER a tenant has requested maintenance

Unfortunately in property management tenants and owners often have competing interests. And you as the property manager get the difficult role of standing in between the two… Keeping both tenants and owners happy is possible with good management. In this video we discuss some tips that will help you keep both sets of customers happy […]

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Information property managers should include on work orders

Information property managers should include on work orders

In the property management industry, one of the most common complaints from tenants relate to maintenance. A number of things can cause the complaint: Being inconvenienced by a needed repair in the first place… Taking too long for a vendor to make an appointment. Taking longer for a vendor to make a repair than planned… […]

Property Managers: How to retain quality service providers

Property Managers How to retain quality service providers

Few things are more valuable to a property manager than a reliable handyman who can do quality work. The problem is… Good quality service providers are hard to come by! And if you’re lucky enough to find one… it’s difficult to become their priority. In this video we talk about some tips that we use […]

Property Managers: Beware of bad repairmen and service providers

property managers beware of bad handymen

In this video we talk about some first-hand experiences we’ve had dealing with maintenance providers… We’ve been in this business for a long time. And over the years, we’ve dealt with countless handymen… Plumbers… HVAC technicians… Roofers… The list goes on… Some turned out to be great, and others have been worthless. Watch the video […]