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[PART 3] Tenant Screening: Knowing when to approve or deny a rental applicant

Tenant Screening Knowing when to approve or deny a rental applicant

This week we are continuing our series on tenant screening. In part one we talked about how to read a sample credit report and fill out an application scoring sheet. In part two we talked about what to verify on a tenant application. This week, we are talking about how to approve or deny an […]

[PART 2] Screening tenants: How to verify income and other items on a tenant application

part 2 Screening tenants How to verify income and other items on a tenant application

This post is part two in a series dedicated to tenant screening. Last week we talked about how to score a sample credit report, this week we are going to talk about verification. This is an important step in the approval process, because it proves that the information they put on the application is accurate. […]

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How to use a move-out checklist after a tenant vacates a rental property

How to use a move-out checklist after a tenant vacates a rental property

Turnovers can be a lot of work for landlords! Whenever a tenant moves out, there is a lot that needs to be taken care of: Getting keys back Re-keying and securing the property Transferring utilities Getting the property rent ready Handling and returning the security deposit Advertising Screening tenants and re-leasing the property Etc. If […]

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How a move out packet can save you hundreds of dollars when tenants move out

How a move out packet can save you hundreds of dollars when tenants move out

One of the most important forms that you can use in the property management industry is the move-out packet. Not only will this form save you money, but it will improve your turnovers. Since we started using this form, tenants consistently leave units in great shape with minimal maintenance needed. This results in higher deposit […]

How to provide great customer service while still getting maintenance requests in writing

Why maintenance requests should always be in writing

We’ve talked a lot about the important of getting maintenance requests in writing… But there is another important aspect when it comes to maintenance: Good customer service. A large portion of tenant complaints relate to maintenance. “My oven has been broken for weeks, and you’ve never done anything about it…” “Someone came over to fix […]

The importance of a move-in inspection checklist

move in inspection checklist

In our experience, most landlords get the tenant move-in process wrong simply because they don’t use any form at all. Documenting the condition of a property prior to move in is critical. This basic form will help get you and your tenants on the same page from the beginning. From there, the move-out becomes simple. […]