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Maintenance tips for third party property managers

Maintenance tips for third party property managers

If you are a third party property manager… You know that maintenance can be the death of you! …at least if you’re not careful… Property owners watch maintenance like a hawk. And they will judge your entire operation based off of how you handle maintenance issues. It’s not an area that you want to be […]

Best way for property managers to track maintenance requests and work orders

Best way for property managers to track maintenance requests and work orders

You don’t have to manage very many units to realize that organization is critical. Especially when it comes to maintenance! In our last video we talked about collecting maintenance requests in writing. In addition to that, you’ll need to: Track paperwork that you send to repairman… Track work progress… Track invoices… Account for payment… Etc. […]

The right way to collect maintenance requests from tenants

The right way to collect maintenance requests from tenants

Maintenance is one of the largest aspects of property management. If handled well can save a lot of money and keep owners and tenants happy… If handled poorly can lead to unhappy owners and tenants, and legal issues. In this video we discuss the right way to collect maintenance requests. Using this method will protect […]

How to reduce maintenance requests and call volume

How to reduce maintenance requests and call volume

No matter what industry you are in… time is precious. As a property manager, taking incoming phone calls can be a real burden. As we’ve talked about in a prior post, most incoming calls are about leasing. The second highest volume of calls relate to maintenance. In this video we give some really good tips […]

Tips on handling maintenance and service providers

Handling maintenance and service providers

As we’ve said so many times before… Maintenance is a HUGE part of managing properties! And it’s important to make sure you handle things the right way. In the beginning we made a lot of mistakes: We had vendors take advantage of us… We had vendors do a sloppy job… We had vendors do more […]

Key service providers for property managers and how to find them

Key service providers for property managers and how to find them

If you manage rental properties, or are considering managing rental properties… You are going to need to figure out how to handle maintenance. You can either hire it out… Or do it yourself. (And if you do decide to do it yourself, chances are you will still need to occasionally bring in an expert.) Now […]