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Information property managers should include on work orders

Information property managers should include on work orders

In the property management industry, one of the most common complaints from tenants relate to maintenance. A number of things can cause the complaint: Being inconvenienced by a needed repair in the first place… Taking too long for a vendor to make an appointment. Taking longer for a vendor to make a repair than planned… […]

Property Managers: How to retain quality service providers

Property Managers How to retain quality service providers

Few things are more valuable to a property manager than a reliable handyman who can do quality work. The problem is… Good quality service providers are hard to come by! And if you’re lucky enough to find one… it’s difficult to become their priority. In this video we talk about some tips that we use […]

Property Managers: Beware of bad repairmen and service providers

property managers beware of bad handymen

In this video we talk about some first-hand experiences we’ve had dealing with maintenance providers… We’ve been in this business for a long time. And over the years, we’ve dealt with countless handymen… Plumbers… HVAC technicians… Roofers… The list goes on… Some turned out to be great, and others have been worthless. Watch the video […]

Maintenance tips for third party property managers

Maintenance tips for third party property managers

If you are a third party property manager… You know that maintenance can be the death of you! …at least if you’re not careful… Property owners watch maintenance like a hawk. And they will judge your entire operation based off of how you handle maintenance issues. It’s not an area that you want to be […]

The right way to collect maintenance requests from tenants

The right way to collect maintenance requests from tenants

Maintenance is one of the largest aspects of property management. If handled well can save a lot of money and keep owners and tenants happy… If handled poorly can lead to unhappy owners and tenants, and legal issues. In this video we discuss the right way to collect maintenance requests. Using this method will protect […]

What credentials classes should I take as a property manager?

What credentials classes should I take as a property manager

There are a lot of good resources out there for property managers. And we have been to most of them. We often get asked about what types of classes we recommend people take… And our answer is always “It depends!” Are you a 3rd party property manager? Are you a landlord self-managing your own portfolio? […]