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[PART 1] Screening Tenants: How to score a sample credit report

Screening Tenants How to score a sample credit report part 1

Our focus lately has been on tenant screening, a VERY important topic! Last week we talked about outsourcing your tenant screening… And this week we’re going to talk about doing it yourself. There are pros and cons to doing it yourself, mainly: You get access to the actual credit report and credit score You can […]

Top tips for providing tenants with their move out-calculation

Top tips for providing tenants with their move out-calculation

In our last post, we talked about using a move out checklist when a tenant vacates a property. One of the items on that checklist is providing the tenant a move-out calculation and returning the security deposit. This is where a majority of disputes and court cases come from. It’s definitely an area of property […]

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How to use a move-out checklist after a tenant vacates a rental property

How to use a move-out checklist after a tenant vacates a rental property

Turnovers can be a lot of work for landlords! Whenever a tenant moves out, there is a lot that needs to be taken care of: Getting keys back Re-keying and securing the property Transferring utilities Getting the property rent ready Handling and returning the security deposit Advertising Screening tenants and re-leasing the property Etc. If […]

How to provide great customer service while still getting maintenance requests in writing

Why maintenance requests should always be in writing

We’ve talked a lot about the important of getting maintenance requests in writing… But there is another important aspect when it comes to maintenance: Good customer service. A large portion of tenant complaints relate to maintenance. “My oven has been broken for weeks, and you’ve never done anything about it…” “Someone came over to fix […]

The importance of a move-in inspection checklist

move in inspection checklist

In our experience, most landlords get the tenant move-in process wrong simply because they don’t use any form at all. Documenting the condition of a property prior to move in is critical. This basic form will help get you and your tenants on the same page from the beginning. From there, the move-out becomes simple. […]