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The right way to collect maintenance requests from tenants

The right way to collect maintenance requests from tenants

Maintenance is one of the largest aspects of property management. If handled well can save a lot of money and keep owners and tenants happy… If handled poorly can lead to unhappy owners and tenants, and legal issues. In this video we discuss the right way to collect maintenance requests. Using this method will protect […]

Property Management: When do you make your first hire?

property management when do you make your first hire

Hiring employees is a critical step in growing a property management business. If you are serious about growth, you will eventually reach a point when you need to hire someone. There is only so much time in the day! And you can either spend your time fulfilling current contracts… Or hire someone to handle fulfillment, […]

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How to handle utilities as a landlord

How to handle utilities as a landlord

Utilities can be a very time consuming and frustrating part of property management. They vary widely from location to location… Each company has different requirements in order to turn utilities on… Depending on the property some utilities may be shared by tenants… Some units may or may not be separately metered… Unique billing cycles… Etc. […]

What credentials classes should I take as a property manager?

What credentials classes should I take as a property manager

There are a lot of good resources out there for property managers. And we have been to most of them. We often get asked about what types of classes we recommend people take… And our answer is always “It depends!” Are you a 3rd party property manager? Are you a landlord self-managing your own portfolio? […]

How to reduce maintenance requests and call volume

How to reduce maintenance requests and call volume

No matter what industry you are in… time is precious. As a property manager, taking incoming phone calls can be a real burden. As we’ve talked about in a prior post, most incoming calls are about leasing. The second highest volume of calls relate to maintenance. In this video we give some really good tips […]